Our Reviews
Just picked up a new ride and couldn’t be happier with the experience! Alec Simic, my salesperson, was incredible to work with—knowledgeable, patient, and made everything feel easy. Johnny, the sales manager, helped lock in a great deal without the hassle, and Christina in finance was quick, fair, and an absolute pleasure to chat with. Huge thanks to the whole team for making it such a smooth and enjoyable process!
I recently had a flat tire and brought my car to Don Jacobs VW. Dustin and Kirby got me in quickly and took excellent care of me. They were professional, efficient, and exceeded my expectations from start to finish. Great job and outstanding service—I truly appreciate it!
Had the best experience buying a car from this dealership. Working with Dakota Quinn a very polite, friendly, knowledgeable salesman . We would highly recommend him and the dealership to all of our family and friends ! Thank you Dakota Quinn for making buying a new car a pleasure !!
My experience was excellent! Sam P was a fantastic sales consultant and treated us really well. He answered all the questions, got me a great deal and I never felt like I was getting the run around or being “sold” something. Compared to other dealerships just down the road that I visited, it was a completely different and - totally positive - experience at Don Jacob’s Honda. I not only preferred the Cr-V Hybrid to the other makes of similar SUVs I test drove, but the respect of Sam and Ryan (in the finance dept) far surpassed what I ... Read More Google - Apr 25, 2025
A fabulous car buying experience. Brandon Adams as our Sales Consultant, Greg Hines our Sales Manager and Connor Branham our Finance Manager are true professionals. We give Don Jacobs Honda and their team our strongest recommendation if you're in search of a great vehicle and buying experience!
Dan was especially helpful in the service department. It was my first time getting my car serviced at a vw dealer and the experience was great. Pricing was up front and they found a warranty extension that got me an extra repair for free!! This is on a 2016 vehicle so I was impressed. Additionally although the timeline was 2-3 days the quoted $800 resolved to $575.
Would certainly recommend and will actually look here first for my next purchase if the sales team is like the service team
Update: had to have my car towed back today for a “major” repair. Turns ... Read More Google - Apr 11, 2025
Great dealer experience! Everyone was very helpful Sam Ponder was primary sales person and was great. Would highly recommend. Thanks, John
Hello, I wrote a negative review about Don Jacobs' customer service with the service department. I returned to have an oil change and a recall repaired on my VW Atlas yesterday. I would like to commend the department on the improvements made. I am very happy to see the video inspection and pre inspection. I like the realistic recommendation that came with the inspection. The representative was pleasant. The shop was immaculate as before. What matters to me is good customer service and honest assessment of my vehicle, which I received this visit. Great job on the improvements made.
Just picked up a new ride and couldn’t be happier with the experience! Alec Simic, my salesperson, was incredible to work with—knowledgeable, patient, and made everything feel easy. Johnny, the sales manager, helped lock in a great deal without the hassle, and Christina in finance was quick, fair, and an absolute pleasure to chat with. Huge thanks to the whole team for making it such a smooth and enjoyable process!
I recently had a flat tire and brought my car to Don Jacobs VW. Dustin and Kirby got me in quickly and took excellent care of me. They were professional, efficient, and exceeded my expectations from start to finish. Great job and outstanding service—I truly appreciate it!
Had the best experience buying a car from this dealership. Working with Dakota Quinn a very polite, friendly, knowledgeable salesman . We would highly recommend him and the dealership to all of our family and friends ! Thank you Dakota Quinn for making buying a new car a pleasure !!
My experience was excellent! Sam P was a fantastic sales consultant and treated us really well. He answered all the questions, got me a great deal and I never felt like I was getting the run around or being “sold” something. Compared to other dealerships just down the road that I visited, it was a completely different and - totally positive - experience at Don Jacob’s Honda. I not only preferred the Cr-V Hybrid to the other makes of similar SUVs I test drove, but the respect of Sam and Ryan (in the finance dept) far surpassed what I ... Read More Google - Apr 25, 2025
A fabulous car buying experience. Brandon Adams as our Sales Consultant, Greg Hines our Sales Manager and Connor Branham our Finance Manager are true professionals. We give Don Jacobs Honda and their team our strongest recommendation if you're in search of a great vehicle and buying experience!
Dan was especially helpful in the service department. It was my first time getting my car serviced at a vw dealer and the experience was great. Pricing was up front and they found a warranty extension that got me an extra repair for free!! This is on a 2016 vehicle so I was impressed. Additionally although the timeline was 2-3 days the quoted $800 resolved to $575.
Would certainly recommend and will actually look here first for my next purchase if the sales team is like the service team
Update: had to have my car towed back today for a “major” repair. Turns ... Read More Google - Apr 11, 2025
Great dealer experience! Everyone was very helpful Sam Ponder was primary sales person and was great. Would highly recommend. Thanks, John
Hello, I wrote a negative review about Don Jacobs' customer service with the service department. I returned to have an oil change and a recall repaired on my VW Atlas yesterday. I would like to commend the department on the improvements made. I am very happy to see the video inspection and pre inspection. I like the realistic recommendation that came with the inspection. The representative was pleasant. The shop was immaculate as before. What matters to me is good customer service and honest assessment of my vehicle, which I received this visit. Great job on the improvements made.
Just picked up a new ride and couldn’t be happier with the experience! Alec Simic, my salesperson, was incredible to work with—knowledgeable, patient, and made everything feel easy. Johnny, the sales manager, helped lock in a great deal without the hassle, and Christina in finance was quick, fair, and an absolute pleasure to chat with. Huge thanks to the whole team for making it such a smooth and enjoyable process!
I recently had a flat tire and brought my car to Don Jacobs VW. Dustin and Kirby got me in quickly and took excellent care of me. They were professional, efficient, and exceeded my expectations from start to finish. Great job and outstanding service—I truly appreciate it!
Had the best experience buying a car from this dealership. Working with Dakota Quinn a very polite, friendly, knowledgeable salesman . We would highly recommend him and the dealership to all of our family and friends ! Thank you Dakota Quinn for making buying a new car a pleasure !!
My experience was excellent! Sam P was a fantastic sales consultant and treated us really well. He answered all the questions, got me a great deal and I never felt like I was getting the run around or being “sold” something. Compared to other dealerships just down the road that I visited, it was a completely different and - totally positive - experience at Don Jacob’s Honda. I not only preferred the Cr-V Hybrid to the other makes of similar SUVs I test drove, but the respect of Sam and Ryan (in the finance dept) far surpassed what I ... Read More Google - Apr 25, 2025
A fabulous car buying experience. Brandon Adams as our Sales Consultant, Greg Hines our Sales Manager and Connor Branham our Finance Manager are true professionals. We give Don Jacobs Honda and their team our strongest recommendation if you're in search of a great vehicle and buying experience!
Dan was especially helpful in the service department. It was my first time getting my car serviced at a vw dealer and the experience was great. Pricing was up front and they found a warranty extension that got me an extra repair for free!! This is on a 2016 vehicle so I was impressed. Additionally although the timeline was 2-3 days the quoted $800 resolved to $575.
Would certainly recommend and will actually look here first for my next purchase if the sales team is like the service team
Update: had to have my car towed back today for a “major” repair. Turns ... Read More Google - Apr 11, 2025
Great dealer experience! Everyone was very helpful Sam Ponder was primary sales person and was great. Would highly recommend. Thanks, John
Hello, I wrote a negative review about Don Jacobs' customer service with the service department. I returned to have an oil change and a recall repaired on my VW Atlas yesterday. I would like to commend the department on the improvements made. I am very happy to see the video inspection and pre inspection. I like the realistic recommendation that came with the inspection. The representative was pleasant. The shop was immaculate as before. What matters to me is good customer service and honest assessment of my vehicle, which I received this visit. Great job on the improvements made.
Just picked up a new ride and couldn’t be happier with the experience! Alec Simic, my salesperson, was incredible to work with—knowledgeable, patient, and made everything feel easy. Johnny, the sales manager, helped lock in a great deal without the hassle, and Christina in finance was quick, fair, and an absolute pleasure to chat with. Huge thanks to the whole team for making it such a smooth and enjoyable process!
I recently had a flat tire and brought my car to Don Jacobs VW. Dustin and Kirby got me in quickly and took excellent care of me. They were professional, efficient, and exceeded my expectations from start to finish. Great job and outstanding service—I truly appreciate it!
Had the best experience buying a car from this dealership. Working with Dakota Quinn a very polite, friendly, knowledgeable salesman . We would highly recommend him and the dealership to all of our family and friends ! Thank you Dakota Quinn for making buying a new car a pleasure !!
My experience was excellent! Sam P was a fantastic sales consultant and treated us really well. He answered all the questions, got me a great deal and I never felt like I was getting the run around or being “sold” something. Compared to other dealerships just down the road that I visited, it was a completely different and - totally positive - experience at Don Jacob’s Honda. I not only preferred the Cr-V Hybrid to the other makes of similar SUVs I test drove, but the respect of Sam and Ryan (in the finance dept) far surpassed what I ... Read More Google - Apr 25, 2025
A fabulous car buying experience. Brandon Adams as our Sales Consultant, Greg Hines our Sales Manager and Connor Branham our Finance Manager are true professionals. We give Don Jacobs Honda and their team our strongest recommendation if you're in search of a great vehicle and buying experience!
Dan was especially helpful in the service department. It was my first time getting my car serviced at a vw dealer and the experience was great. Pricing was up front and they found a warranty extension that got me an extra repair for free!! This is on a 2016 vehicle so I was impressed. Additionally although the timeline was 2-3 days the quoted $800 resolved to $575.
Would certainly recommend and will actually look here first for my next purchase if the sales team is like the service team
Update: had to have my car towed back today for a “major” repair. Turns ... Read More Google - Apr 11, 2025
Great dealer experience! Everyone was very helpful Sam Ponder was primary sales person and was great. Would highly recommend. Thanks, John
Hello, I wrote a negative review about Don Jacobs' customer service with the service department. I returned to have an oil change and a recall repaired on my VW Atlas yesterday. I would like to commend the department on the improvements made. I am very happy to see the video inspection and pre inspection. I like the realistic recommendation that came with the inspection. The representative was pleasant. The shop was immaculate as before. What matters to me is good customer service and honest assessment of my vehicle, which I received this visit. Great job on the improvements made.
Just picked up a new ride and couldn’t be happier with the experience! Alec Simic, my salesperson, was incredible to work with—knowledgeable, patient, and made everything feel easy. Johnny, the sales manager, helped lock in a great deal without the hassle, and Christina in finance was quick, fair, and an absolute pleasure to chat with. Huge thanks to the whole team for making it such a smooth and enjoyable process!
I recently had a flat tire and brought my car to Don Jacobs VW. Dustin and Kirby got me in quickly and took excellent care of me. They were professional, efficient, and exceeded my expectations from start to finish. Great job and outstanding service—I truly appreciate it!
Had the best experience buying a car from this dealership. Working with Dakota Quinn a very polite, friendly, knowledgeable salesman . We would highly recommend him and the dealership to all of our family and friends ! Thank you Dakota Quinn for making buying a new car a pleasure !!
My experience was excellent! Sam P was a fantastic sales consultant and treated us really well. He answered all the questions, got me a great deal and I never felt like I was getting the run around or being “sold” something. Compared to other dealerships just down the road that I visited, it was a completely different and - totally positive - experience at Don Jacob’s Honda. I not only preferred the Cr-V Hybrid to the other makes of similar SUVs I test drove, but the respect of Sam and Ryan (in the finance dept) far surpassed what I ... Read More Google - Apr 25, 2025
A fabulous car buying experience. Brandon Adams as our Sales Consultant, Greg Hines our Sales Manager and Connor Branham our Finance Manager are true professionals. We give Don Jacobs Honda and their team our strongest recommendation if you're in search of a great vehicle and buying experience!
Dan was especially helpful in the service department. It was my first time getting my car serviced at a vw dealer and the experience was great. Pricing was up front and they found a warranty extension that got me an extra repair for free!! This is on a 2016 vehicle so I was impressed. Additionally although the timeline was 2-3 days the quoted $800 resolved to $575.
Would certainly recommend and will actually look here first for my next purchase if the sales team is like the service team
Update: had to have my car towed back today for a “major” repair. Turns ... Read More Google - Apr 11, 2025
Great dealer experience! Everyone was very helpful Sam Ponder was primary sales person and was great. Would highly recommend. Thanks, John
Hello, I wrote a negative review about Don Jacobs' customer service with the service department. I returned to have an oil change and a recall repaired on my VW Atlas yesterday. I would like to commend the department on the improvements made. I am very happy to see the video inspection and pre inspection. I like the realistic recommendation that came with the inspection. The representative was pleasant. The shop was immaculate as before. What matters to me is good customer service and honest assessment of my vehicle, which I received this visit. Great job on the improvements made.
Thank you for visiting the Don Jacobs Auto Group website! We’re proud to serve the Lexington community, Central Kentucky and surrounding areas, like Richmond, Nicholasville, Georgetown and Winchester, for all of their BMW, Honda and Volkswagen needs. We make your car-shopping journey easy, as we can help you with all your automotive needs. Our sales and service experts can help you at any point in your automotive ownership. We’re proud to have been awarded the BMW Center of Excellence Award, the Volkswagen Customer First Award and the Honda President’s Award. Giving back to our community is important to us. A few organizations and events we’ve participated in include CASA, the American Heart Association and Cars and Coffee.
Don Jacobs Auto Group is a family-owned dealership, and we have been serving the Lexington area since 1970. Customers, new and returning, continue to come back to us for our passion and commitment to the people we serve. Plus, we are Central Kentucky’s largest Honda dealer and the only BMW and Volkswagen dealerships within 70 miles.
No matter if you’re looking for new or used, have we got a car for you! We have all your favorite models, like the BMW X3, Honda Accord and Volkswagen Jetta. On a budget? Check out our selection of vehicles under $10,000. Plus, on all of our used vehicles, we offer a 3-month, 3,000-mile limited warranty. We also run frequent specials, so you can save on your purchase.
We also provide service and maintenance for your vehicle, so you can rest easy knowing we’ll take excellent care of your car. No matter if you need an oil change, a new set of tires, or if you’re unsure of that funny sound and need a diagnosis, we can help. It’s easy to schedule a service appointment online. Looking for DIY maintenance? You can also order parts from us. And if you’ve been in a collision and need body repair, we can help with that too.
Have questions or want to know more about Don Jacobs Auto Group? Give us a call or visit us at 2689 Nicholasville Road, Lexington, KY. We’re proud to serve Richmond, Nicholasville, Georgetown and Winchester.
Don Jacobs Auto Group is a BMW, Honda, and Volkswagen Dealership in Central Kentucky
Whether you are looking for a Volkswagen, Honda, or BMW, we assure you that Don Jacobs Auto Group is the place to go in the Lexington area. We have all the latest and most popular models from all three of our prestigious brands. Whether you are interested in the quality and efficiency of a Honda like the CR-V, Pilot, Odyssey, Accord or Civic, the iconic German styling of Volkswagen models like the Jetta, Passat, Atlas, or Tiguan, or if you need the luxury of a BMW X7, X5, X3, 3 Series, or 5 Series, Don Jacobs Auto Group is the right dealership for you. We combine all three brands into one convenient location right here in Central Kentucky.
We are able to serve all the surrounding areas including Louisville, Nicholasville, Richmond, Versailles, Winchester, Georgetown, Frankfort, and even our neighbors in Cincinnati, Ohio, West Virginia, Indiana, and Tennessee. In addition to our new inventory, we also have an extensive pre-owned inventory, and we can take care of all your BMW, Honda, and Volkswagen maintenance. We are a family owned dealership that has been serving Kentucky since 1970, and we can’t wait to serve you!